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How to embed your chatbot on a Squarespace website

Adding your Ernie AI chatbot to a Squarespace website is straightforward and requires no coding experience. Follow the steps below to get your chatbot live on your site in minutes.

Before you start

  • Have your embed code ready.

  • Plan requirement: Code Injection and JavaScript support require Business, Commerce (Basic/Advanced), or higher.

    • Personal or lower plans restrict <script> tags.

  • Start with your homepage.

Option A: Site-wide

  1. Log in → open website.

  2. Go to Settings → Advanced → Code Injection.

  3. Paste code in Footer field.

  4. Click Save → Publish.

  5. Verify chatbot across pages.

Option B: Specific page

  1. Go to Pages → Select page → ⚙ (gear) → Advanced.

  2. Paste code under Page Footer Code Injection.

  3. Save → Publish → test page.

Troubleshooting

  • Code won’t save → upgrade plan.

  • Chatbot only on one page → use site-wide injection.

  • Always republish after edits.

Need help?

Email [email protected] with your Squarespace URL and plan type.