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How to embed your chatbot on a Wix website

Adding your Ernie AI chatbot to a Wix website is straightforward and requires no coding experience. Follow the steps below to get your chatbot live on your site in minutes.

Before you start

  • Have your embed code ready.

  • Plan requirement: Custom code injection needs a Wix Premium Plan (site connected to a domain).

    • Free Wix sites block JavaScript and show Wix ads, preventing full chatbot functionality.

  • Recommended: site-wide install.

Option A: Site-wide

  1. Log in → open site in Wix Editor.

  2. Go to Settings → Custom Code.

  3. Click + Add Custom Code → paste your snippet.

  4. Set All pages → Head – end.

  5. Apply → Publish → test live site.

Option B: One page

  1. Open Wix Editor → Add Elements (+) → Embed → HTML iframe.

  2. Drag HTML box → click Enter Code.

  3. Paste embed code → Apply → Publish.

  4. Test homepage.

Troubleshooting

  • Not visible → upgrade to Premium, clear cache.

  • Only one page → switch to site-wide option.

Need help?

Email [email protected] with your Wix URL and plan name.